Telecommunication Services
Quad State Internet provides high-quality, reliable telecommunications services for residential, business, and wholesale customers.
Residential and Business Phone Service
| Service | Price | Features |
|---|---|---|
| Residential VoIP Line | $25/mo | Caller ID, Voicemail, E911 |
| Business VoIP Line | $25/mo | Caller ID, Voicemail, E911, Call Forwarding |
Wholesale and Interconnection Services
| Service | Pricing | Description |
|---|---|---|
| Dark Fiber | Custom Quote | Lease unlit fiber strands for custom networking solutions |
| Ethernet Transport | Custom Quote | Private point-to-point connectivity solutions |
| Wavelength Services | Custom Quote | High-capacity transport for carriers and enterprises |
Regulatory Compliance
Quad State Internet complies with all federal and state telecommunications regulations. Customers with service-related concerns may contact us directly.
Important: VoIP services require an active internet connection and may not function during power or internet outages. Battery backups are available for sale.
Emergency and Information Services
- 911: Emergency calls must be made using a registered service address. Ensure your address is up to date.
- 988 Suicide & Crisis Lifeline: If you or someone you know is experiencing a mental health crisis, you can call or text 988 for free and confidential support. This service is available 24/7 nationwide.
- 811: Call before you dig to avoid damaging underground utilities.
Customer Support
For assistance, contact us:
- Phone: 833-701-7823
- Email: service@quadstateinternet.net
- Website: quadstateinternet.net
For our full Acceptable Use Policy, visit quadstate.us/msa
Kentucky Public Service Commission
Kentucky residents that may have complaints about their telecommunications service that cannot be resolved through Quad State Internet, may contact the Kentucky Public Service Commission:
Kentucky Public Service Commission
211 Sower Blvd
Frankfort, KY 40601
1-800-772-4636
https://psc.ky.gov