← Quad State Mobile

Mobile questions, answered.

Everything you need to know about the trial, pricing, bringing your phone, keeping your number and getting connected.

Frequently asked questions

Start with the essentials.

How much does Quad State Mobile cost?

Regular pricing for the 2 GB plan is $25 per month for the first line and $20 for each additional line. The Quad State customer price is $20 for the first line and $15 for each additional line. Regular pricing for the 5 GB plan is $35 for the first line and $30 for each additional line; the Quad State customer price is $30 for the first line and $25 for each additional line. Customer pricing applies if you have Quad State Internet at home or are eligible through a participating workplace; eligibility is confirmed before activation.

What's included?

Choose 2 GB or 5 GB of included high-speed data per line. Both plans include unlimited talk and text, eSIM support on compatible devices, physical SIM support where needed and no annual service contract.

What happens if I use more than my plan includes?

Additional high-speed data is $5 per GB, added in simple 1 GB increments.

Should I choose the 2 GB or 5 GB plan?

Check a recent month of cellular use on your phone or use our data guide. The 2 GB plan can fit lighter use such as email, maps, messaging and occasional browsing. Choose 5 GB if you use more music, social media, photos or video away from Wi-Fi.

Can I try Quad State Mobile before switching?

Yes. If your unlocked phone is compatible and supports eSIM, you can try Quad State Mobile free for 7 days while keeping your existing mobile service active. The trial includes talk, text and 2 GB of high-speed data.

What do I get for signing up early?

Early signups will receive a Quad State Mobile launch thank-you gift. We'll announce the exact gift and fulfillment details before Mobile launches.

Do I have to transfer my number to start the trial?

No. Your trial uses a temporary Quad State Mobile number. Keep your current mobile line active while you test the service, then transfer your existing number only after you decide to stay.

Do I cancel my current mobile service before testing?

No. Keep your current service active throughout the trial so you can test Quad State Mobile without giving up your existing line.

What happens after the 7-day trial?

A payment method is required to start the trial. Your selected paid Quad State Mobile plan begins automatically after the 7-day trial unless you cancel before the trial ends.

Will you remind me before I'm charged?

Yes. We'll send reminders before your free trial ends, including the date your paid service begins and the exact recurring monthly price you selected.

What if I don't want to continue after the trial?

Cancel before the end of your 7-day trial and your paid monthly plan will not begin.

When should I transfer my existing number?

Transfer your number after you've tested Quad State Mobile and decided to keep the service. Converting your trial to paid service does not automatically transfer your existing number; starting the transfer is a separate action you choose.

Can I keep my current phone number?

Yes. Most eligible mobile numbers can be transferred to your Quad State Mobile line after you decide to stay.

Should I cancel my old mobile service before transferring my number?

No. Keep your existing service active until your number transfer is complete.

Can I get a new number instead?

Yes. You can keep your temporary trial number, transfer an eligible existing number or choose a new number.

Can I bring my current phone?

Most unlocked, compatible smartphones that support eSIM can be used for the free trial. Check your phone before starting. Physical SIMs are also available where needed for paid service.

Does my phone need to be unlocked?

Yes. Your phone must be unlocked, compatible and eSIM capable to use the free trial.

Does Quad State Mobile support eSIM?

Yes. The 7-day free trial uses eSIM on compatible phones. Physical SIMs are also available where needed for paid service.

What network does Quad State Mobile use?

Quad State Mobile uses a combination of Quad State-operated wireless infrastructure and partner networks to provide local and nationwide connectivity.

Will my phone switch networks automatically?

Compatible devices can use available network resources automatically based on coverage and service availability.

Is coverage nationwide?

Quad State Mobile uses partner networks to provide connectivity beyond Quad State-operated service areas. Coverage and service availability vary by location, device and network conditions.

How do I qualify for Quad State customer pricing?

Quad State customer pricing applies if you have Quad State Internet at home or are eligible through a participating workplace. We confirm eligibility before activation. The customer price is $20 for the first 2 GB line and $15 for each additional line, or $30 for the first 5 GB line and $25 for each additional line.

Is there an annual contract?

No annual service contract is required.

Can I have multiple lines?

Yes. At regular pricing, additional lines are $20 per month on the 2 GB plan or $30 on the 5 GB plan. At the Quad State customer price, additional lines are $15 on the 2 GB plan or $25 on the 5 GB plan. Customer-price eligibility is confirmed before activation.

Does Quad State Mobile work with businesses and government organizations?

Yes. Standard voice calls and SMS texts do not use the included high-speed data allowance. Many work phones also use relatively little data for email, maps, authentication, scheduling and dispatch, so a 2 GB or 5 GB plan may fit better than expected when Wi-Fi handles large files, updates and video. Businesses, government agencies, nonprofits and other organizations can ask our local team about larger line groups, participating-workplace eligibility, coordinated rollouts, devices, SIMs and custom wireless projects.

Still have a question?

Talk with the local Quad State team about your phone, trial, number or next step.